When Carina from Farsta decided to upgrade her electric boiler to a heat pump, she knew it was a significant investment – a decision that required careful consideration. Here, she shares her journey, from the purchasing process to life with her new heat pump from Qvantum.
The Buying Process – Confidence and Guidance
“I looked at many different brands and carefully evaluated the options together with my installer,” Carina explains. “The installer acted like an expert advisor, which gave me tremendous confidence. We thoroughly discussed the pros and cons, and I also received support from Qvantum to better understand their product. It’s important to compare apples to apples, and I really appreciated that.”
For Carina, it wasn’t a rushed process: “It’s a big investment and not a decision you make overnight. I started from scratch and learned a lot along the way.”
Why Qvantum?
“I assessed all the key factors – affordability, environmental benefits, and future-readiness – and Qvantum stood out. It felt like a solution that works today and is ready for tomorrow’s energy market,” says Carina.
She continues: “The electricity market is changing so quickly, and I wanted something adaptable to the future. With Qvantum, I feel secure – it’s an investment that will last and make a positive contribution to both the environment and society.”
Installation – Smooth and Professional
The installation of the heat pump was a positive experience for Carina: “I’m extremely satisfied. The installers did a professional and thorough job, and despite my house being old, they resolved everything seamlessly. We discussed solutions back and forth, and I developed a strong trust in them.”
First Impressions – Stylish and Quiet
Carina has an eye for aesthetics and admits that the design played a role in her decision: “It’s truly stylish, both the indoor and outdoor units! I was also concerned about the noise level since I’m sensitive to sound, but it hasn’t been an issue at all – the pump runs very quietly.”
Aftercare and Maintenance
Carina appreciates the opportunity to handle basic maintenance of her heat pump herself: “I love the instructional videos that Qvantum provides. They make it easy to understand how to care for the heat pump and extend its lifespan. I prefer doing as much as possible on my own, and with their guidance, that’s entirely achievable.”
