Support After Sales
At Qvantum After-Sales, we aim to set the industry standard for after-sales customer support of our innovative heat pump products, ensuring every customer experiences reliable, effective and exceptional support that maximises the value and performance of their heat pump.
Homeowner Support
FAQs, Warranty
Professional Support
Installers, Contractors, Training
Our mission is to provide customers with expert, responsive, and proactive support throughout the lifecycle of their heat pump systems. We strive to enhance customer satisfaction by delivering timely solutions, preventive maintenance, and insightful guidance, all driven by a commitment to sustainability, quality, and innovation in every interaction.
Our heat pumps are fully warranted with parts and labour (subject to an adequate service & maintenance plan being in place).
With access to a national network of experienced engineers we are able to fully support our heat pump products wherever they are installed.
With our ability to remotely connect to our heat pumps (Qvantum App and wifi required) we can view in real time the status of all connected heat pumps. We will have the ability to alert customers of issues before they even know they exist and proactively support a timely resolution.
